How We Handle Your Personal Information

1. Scope of this Privacy Policy

This Privacy Policy applies to:

• Visitors browsing our website danilopezenithloft.life;
• Customers placing orders or making inquiries through our website, social media, or messaging channels;
• Individuals who contact us regarding our products, services, or delivery arrangements.

By using our website or sharing your personal details with us, you agree that your information will be handled in line with this Privacy Policy. If you do not agree with any part of this policy, you may choose not to use our website or services.

2. Information We Collect

We collect only the information that we reasonably need to process your orders, respond to your questions, and improve your experience with Danilope Zenith Loft.

2.1 Information You Provide Directly

When you interact with us, you may voluntarily share details such as:

• Full name;
• Mobile number and/or alternate contact details;
• Email address;
• Shipping address (house number, street, barangay, city/municipality, province, region, and postal code);
• Preferred payment method (for example, GCash, e-wallet, or bank transfer);
• Order preferences, color choices, schedule for delivery, and any special instructions you share with us.

2.2 Information Collected Automatically

When you access our website, basic technical information may be collected automatically, such as:

• IP address and approximate location;
• Device type, browser type, and operating system;
• Pages visited, time spent on the site, and referring URLs.

This type of data is used in an aggregated way to help us understand traffic patterns, improve our website, and maintain security. We do not use this information to personally identify you unless it is necessary for fraud prevention or to comply with legal obligations.

3. How We Use Your Information

We use your personal information for clear and specific purposes related to your orders and our services. These include:

• Processing and confirming your orders, including verifying product details, colors, and availability;
• Arranging delivery or pick-up, and coordinating with couriers when necessary;
• Sending order updates, payment instructions, and follow-ups regarding your purchase;
• Responding to questions, feedback, or concerns you raise via email, phone, or messaging platforms;
• Improving our product offerings, website content, and customer service based on your interactions and preferences;
• Complying with legal, tax, and regulatory requirements applicable in the Philippines.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Similar Technologies

Our website may use cookies or similar tools to help the site function smoothly and to understand how visitors use our pages. Cookies are small text files stored on your device that can be read by your browser.

You may adjust your browser settings to block or delete cookies. However, doing so might affect certain features or the overall experience when visiting our site.

At this time, any cookie use is focused on basic functionality and performance monitoring. If we adopt additional tracking or analytics tools in the future, we will update this Privacy Policy to reflect those changes.

5. When We Share Your Information

We share your personal information only when it is necessary and appropriate for operating our business and fulfilling your orders. Situations where we may share your information include:

• Courier and delivery partners – to deliver your orders to your specified address;
• Payment service providers – when you complete payment via e-wallet or bank transfer, following their own security and privacy practices;
• Professional advisers or authorities – when required by law, for tax reporting, or to address fraud, disputes, or security issues.

We expect any third party who receives personal information from us to use it only for the agreed purpose and to handle it responsibly.

6. How We Store and Protect Your Data

We take reasonable steps to keep your personal information accurate, up to date, and protected against loss, misuse, and unauthorized access.

• We limit access to your data to authorized individuals who need it for operational purposes;
• We use secure channels whenever possible when exchanging sensitive details such as payment references;
• We retain records only for as long as necessary to fulfill orders, comply with regulatory requirements, and maintain proper business documentation.

While we strive to protect your information, no method of transmission or storage is completely risk-free. If you suspect any unauthorized use of your data in connection with Danilope Zenith Loft, please contact us promptly.

7. How Long We Keep Your Information

We keep your personal information only for as long as it is needed for the purposes described in this policy, including:

• Fulfilling orders and handling any related after-sales concerns;
• Maintaining proof of transactions for accounting, tax, and regulatory compliance;
• Improving our service, where your information is kept in a non-excessive and relevant manner.

Once information is no longer needed, we take reasonable steps to securely delete, anonymize, or archive it, depending on what is appropriate.

8. Your Rights and Choices

We respect your rights in relation to your personal information. Subject to applicable laws, you may:

• Ask for a copy of the personal data we hold about you;
• Request corrections if any of your details are inaccurate or incomplete;
• Request deletion of data that is no longer required for the purposes stated in this policy, subject to legal and regulatory obligations;
• Object to certain types of processing, or request that we limit how we use your information where appropriate.

To exercise any of these rights, you may reach us at info@danilopezenithloft.life or via mobile at +63 915 809 3674 .

9. Children’s Privacy

Our products and services are intended for adults and households managing their own home needs. We do not knowingly collect personal information from children below the age permitted by applicable law without the consent of a parent or legal guardian. If you believe that a child has provided personal information to us without the proper consent, please contact us so we can review and address the situation.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, internal processes, or applicable laws. When we make significant updates, we will revise the “Last Updated” date below and, where appropriate, provide additional notice.

Your continued use of our website or services after any changes to this policy will mean that you accept those updates. We encourage you to review this page periodically.

Last Updated: 2025-12-16

11. How to Reach Us

If you have any questions about this Privacy Policy or how your information is handled, you may contact us through:

• Email: info@danilopezenithloft.life
• Mobile: +63 915 809 3674
• Physical Address: #34B Zone 1, Del Rosario Street, District II, City of Gainza, Camarines Sur 4412, Philippines

We will do our best to address your concerns in a timely and respectful manner.